Incyte Media: Privacy Policy

 

 

Privacy Policy

Effective date:January 1, 2025

Incyte Media (“Incyte Media,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit incytemedia.com (the “Site”), how we use it, and the choices you have. It applies to visitors to our website. It does not cover the separate agreements that govern work we do for our clients.

By using the Site, you agree to the practices described here.

1. Who we are

Incyte Media is a web development, hosting, and digital marketing agency based in Spokane, Washington. If you have questions about this policy or your information, contact us using the details at the end of this page.

2. Information we collect

Information you give us. When you fill out a contact form or request a quote, we collect the details you choose to provide. This usually includes your name, email address, phone number, company name, and whatever you write in the message field. You decide what to share. If you leave a field blank, we do not collect it.

Information collected automatically. Like most websites, we use Google Analytics to understand how visitors find and use the Site. Through this service, we and Google may collect information such as your IP address, browser type, device type, pages viewed, time spent on pages, and the site you came from. This information is collected through cookies and similar technologies and is generally aggregated rather than tied to you personally.

3. How we use your information

We use the information we collect to:

  1. Respond to your inquiries and quote requests.
  2. Follow up about our services when you have asked us to.
  3. Understand how the Site is used so we can improve it.
  4. Maintain the security and performance of the Site.
  5. Comply with our legal obligations.

We do not use form submissions to send you unrelated marketing unless you have asked to hear from us.

4. Cookies and analytics

Cookies are small text files stored on your device. We use them mainly to run Google Analytics and to keep the Site working properly.

You can control cookies through your browser settings, and most browsers let you refuse or delete them. If you turn cookies off, some parts of the Site may not work as expected.

You can also opt out of Google Analytics across all websites by installing Google’s browser add-on, available at tools.google.com/dlpage/gaoptout.

5. How we share information

We do not sell your personal information, and we do not rent or trade it.

We share information only in these limited situations:

  1. Service providers. We use trusted third parties to operate the Site, such as our hosting provider and Google Analytics. They may process information on our behalf and are expected to keep it secure.
  2. Legal reasons. We may disclose information if required by law, a court order, or a valid government request, or to protect our rights, property, or safety.
  3. Business transfers. If Incyte Media is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. How long we keep your information

We keep form submissions for as long as needed to respond to your request and to maintain a record of our communications. Analytics data is retained according to the settings in our Google Analytics account. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your choices

You can:

  1. Choose not to submit information through our forms.
  2. Opt out of Google Analytics using the tools described above.
  3. Ask us what information we hold about you, request a copy, or ask us to delete it.

To make a request, contact us using the details below. We will respond within a reasonable time.

9. Links to other sites

The Site may link to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

10. Children’s privacy

The Site is intended for a general business audience and is not directed to children under 13. We do not knowingly collect information from children. If you believe a child has provided us information, contact us and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Significant changes may be noted on the Site.

12. SMS/Text Messaging

Incyte Media offers text messaging to communicate with people who contact us. By providing your phone number and checking the SMS consent box on our website form, you agree to receive text messages from Incyte Media related to your inquiry, including follow-ups, scheduling, and occasional informational or promotional messages.

Mobile information and third-party sharing. No mobile information, including your phone number and SMS opt-in consent, will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties under any circumstances.

Message types. Messages may include inquiry confirmations, follow-ups, scheduling and booking links, and periodic updates about our services.

Message frequency. Message frequency varies based on your interaction with us.

Rates. Message and data rates may apply, depending on your mobile carrier and plan.

Opting out. You can stop receiving texts at any time by replying STOP to any message. After you opt out, you will no longer receive SMS from us unless you opt in again. For assistance, reply HELP or contact us at [your support email or phone].

Carrier liability. Mobile carriers are not liable for delayed or undelivered messages.

12. Contact us

If you have questions about this Privacy Policy or your information, reach us at:

Incyte Media Spokane, Washington Email: info@incytemedia.com Phone: 509-255-3030